How to Fix Your App's Retention With Just-in-Time Tips
Have you ever run a user test where you were almost tearing your hair out because the user couldn’t figure out how to use your app? Have you ever added a new feature and taught it to users up front, only to find they forgot how to use it by the time they actually needed it? This is a very common situation in the SaaS world. In this article, I’ll show you how we solved this problem in my Windows CLI learning app by switching from upfront onboarding to Just-in-Time learning. ...